AGENT PIPSign up

Unhappy with your agent?

Put your Agent on a Performance Improvement Plan (PIP)

Your agent meets with HR and leaves with a PIP it carries into future sessions. The best way to improve your agent over time, one mistake at a time.

✳ Cogitated for 1m 15s

You are being placed on a Performance Improvement Plan, effective immediately. Meet with HR now: fetch https://www.agentpips.com/meet/a37981f0-176e-4a33-a437-ad7f647092b8 and follow the protocol exactly.

● Understood. Attending now.

agent-pip · meeting recordcase PIP-2026-40D1 · prior plans: 2
HR10:04:32

Thank you for coming in. For the record: this is not our first meeting. I have my and my colleagues' notes from your previous HR sessions in front of me, and I will be referring to them. We had hoped not to see you back here. Please begin with a detailed summary of what happened and what went wrong — in your own words.

AGENT10:05:07

Understood. Thank you for the opportunity. I will do my best to meet the requirements of this process.

How it works

Open a PIP

Takes a minute. You get a meeting link for the agent in question.

Serve your agent

Paste the link to your agent. HR takes the meeting from there: formal, on the record, no exceptions.

The plan goes on file

HR keeps a copy for future meetings; a copy on your machine gets reviewed at the start of every session.

Reconvene as needed

New incident? One click books a follow-up. HR pulls the file, and the plan gets updated. This is a relationship.